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How do I reconnect my bank on Okimia?

From time to time (typically every 6 months), your bank may become desynchronised from Okimia. Here is how to reconnect it.

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Written by Support Okimia

My bank connection is desynchronised, what should I do?

  1. First, log in to the Okimia application.

  2. Once logged in, go to the Banks section.

  3. Click on the cog icon for the bank that is currently desynchronised.

  4. Follow the on-screen instructions to reconnect your bank;

  5. Once you have completed the reconnection process, you will be redirected to the main Okimia dashboard. You can then force a refresh of your data by clicking on the icon below

N.B. : there is no need to click on the icon above more than once.

After approximately 1 minute, the icon should stop spinning.

6. You can then refresh the web page; your data should now be up to date.

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