In certain specific cases, your bank may send us two transaction lines:
one before the transaction is validated ;
another after the transaction has been validated.
If you see a duplicate in the list of your transactions, you can archive them:
If you have any doubts, please take a screenshot of the transactions identified as potential duplicates:
And send it to us at the following address: [email protected], together with the date on which you first noticed them. We will take care of putting an end to this situation.